PARTZO supplies high-quality aftermarket automotive parts that meet strict standards for performance, reliability, and fit. While we are not the original manufacturer, every item is selected to ensure consistent quality and customer confidence.

Warranty Coverage

This warranty applies to manufacturing defects and product failures under normal usage and correct installation. Coverage includes:

• Replacement of faulty parts
• Repair or refund for items that fail due to internal defects

Warranty Period

Unless otherwise stated, all products are backed by a 12-month limited warranty from the purchase date.

What Is Not Covered

• Damage caused by incorrect installation, misuse, or neglect
• Accidental damage or modification
• Wear-and-tear components such as bulbs, fuses, seals, etc.
• Use in racing or off-road applications
• Installation on incompatible vehicles

How to Submit a Warranty Claim

1. Email us at info@partzo.co.nz
2. Provide your order number and proof of purchase
3. Include a clear description of the issue, with supporting photos or video
4. Wait for a return authorization before sending any product back

Unauthorized returns may not be accepted or processed.

Manufacturer Warranty (If Applicable)

Some products may include additional manufacturer-backed warranties. If applicable, warranty details will be:

• Included with product packaging
• Or listed directly on the product page

You may contact the manufacturer directly or reach out to our support team for assistance.

Contact Information

Email: info@partzo.co.nz
Phone: +64 21 782 367
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM NZT
Address: 28 Queenwood Avenue, Queenwood, Hamilton 3210, New Zealand